Independent Report: SupportLogic Support Experience Management

Get the independent study that dissects how organizations that deployed SupportLogic’s predictive support experience and escalation management on top of existing ticketing systems reduced the volume and cost of escalations, accelerated time to case resolution, increased manager insights, retained and grew revenue, and improved customer and agent experiences.

Read About the Benefits of Support Experience Management

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Customer Spotlight: Nutanix

Watch this exclusive 1-hour virtual chat where Nutanix shares their ability to measure 100% of customer signals and provide workflows for escalation prediction and proactive case management. By leveraging the Support Logic SX Platform, Nutanix saw a 40% reduction in escalations and backlog.

Watch On-Demand