

PRODUCT TOUR
Language Agent
Translate any support conversations to English, run AI on the conversation, and then respond back to the customer. SupportLogic’s two-way Language Agent means you can analyze any interaction while serving your customers in their language. Response tone presets then help every agent provide the best service.
“SupportLogic is a great technology platform that helps us drive quality, makes it more human centric, more safe, and more reliable for our clients to consume our technology.”
Dilip Kumar, Chief Digital Officer, NTT Data
%
REDUCTION IN
MTTR BY COVEO
%
Reduction in MTTR BY Certinia
%
increase in same-day resolutions for coveo
The Enterprise Solution for Support Translation



Translate an entire case, act on sentiment labels and predictions, and use these signals across the business.
Translate incoming customer support conversations to English, write a response in any language and send it in the customer’s language.
Take advantage of several tone presets to make customer response consistently great across the team.
Explore Resources on Generative AI
Elevate Your Support Experience
Reduce escalations and cut through backlog to increase customer retention and revenue with the first Support Experience Platform