TSIA World ENVISION 2023
Come Say Hello at Booth 414
The 2023 TSIA World: Envision Show in Las Vegas is taking place October 16-18. This is the industry’s premier event for data-driven insights to grow your business profitably. It’s 3 days filled with chances to network with your peers, interact with presenters, make contacts, and build your resources to help solve problems.
To help in your efforts, we have a full slate of offerings…
Stop by booth 414 for your personalized support maturity assessments to help identify your team’s strengths and areas for improvement. You can complete the assessment before you arrive and review your results with our Support Experience Experts when you arrive.
Also at the booth, we’re also offering product demos and Escalation Survival kits.
On Tuesday evening, join us at the Lift Bar VIP Bash.
And finally, be sure to attend the speaker session on Tuesday at 2:50 PM led by SupportLogic’s very own Judith Platz.
Where:
ARIA Resort & Casino
Las Vegas, NV
When:
October 16-18, 2023
What’s Happening at TSIA Envision
Lift Bar VIP Bash
Hosted by: SupportLogic and Rocketlane
Predicting a Great Time
Join us during TSIA Envision for an invite-only, exclusive event hosted by SupportLogic and Rocketlane.
Elevate your spirits at Lift Bar, conveniently located inside the ARIA Resort and Casino. Walk out of the convention center and into the reception without the hassle of getting a ride.
You’ll have the chance to share your own experiences and meet other like-minded professionals who are passionate about transforming the support experience.
Space is limited. Register now to save your spot.
Where:
Lift Bar
ARIA Resort & Casino
3730 Las Vegas Blvd S
Las Vegas, NV 89158
When:
October 17, 2023
7.30 pm – 9.30 pm
Complete Your Free Support Maturity Assessment
See Where Your Organization Falls On the Scale from Reactive to Predictive
The customer support maturity model encompasses six major stages from reactive to fully predictive:
1. Reactive
2. Formal
3. Managed
4. Strategic
5. Proactive
6. Predictive
Which stage describes your team? We’re scheduling appointments before, during, and after the conference to help you figure that out.
Complete the online assessment, then visit the SupportLogic booth (#414) to review your results.
Speakers & Session Info
Predictive and Generative AI – The Hype, Reality, and Real-World Use Cases for Transforming Customer Support and Success
Join our session Predictive and Generative AI – the Hype, Reality, and Real-World Use Cases for Transforming Customer Support and Success, where industry experts will dissect the role of predictive AI in shaping the customer support landscape.
Discover how predictive AI can empower your organization to address customer needs, optimize operations, and harness historical data.
Key Takeaways:
- Understand the fundamental differences between predictive AI and generative AI
- Explore real-world use cases showcasing the power of predictive AI in customer support
- Learn how predictive AI can enhance your organization’s decision-making and priority-setting processes
Don’t miss this opportunity to stay ahead of the curve and gain a competitive edge in the era of AI-driven customer support
When:
Tuesday, October 17
2:50 pm – 3:20 pm
Judith Platz
Chief Customer Officer
SupportLogic
Steven Davis
Senior Director of Enterprise Support
Gainsight
Sanders Slaven
Global Head of Customer Success
John Deere
Pankaj Bhardwaj
Senior Vice President
Automation Anywhere