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We host an open, 30-minute live product demo every week. We’ll show you around and answer your questions live.



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Sentiment Analysis

Find issues before they become fire drills and solve cases faster

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Use our escalation prediction workflow to put out the smoke before the fire

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Save your customer success team hours of prep work and prevent at-risk accounts from churning

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Take advantage of the product insights hiding in your ticketing system within minutes

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Innovative support and success leaders love SupportLogic

“Whenever we witness a surge in negative sentiment, our team springs into coordinated action, and the outcomes we achieve are consistently on target.”

Katherine Sullivan

SVP, Customer Success, Salesforce

Salesforce slashed escalation rates by 56%

56

%

Reduction in Escalation Rates

<

2

%

ESCALATION RATE SINCE USING SUPPORTLOGIC

13

%

PRODUCTIVITY GAIN FOR EVERY SWARM LEAD AND MANAGER

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