Why Proactive Support Is More Important Than Ever
Customer SupportSupport Experienceproactive supportpredictive analytics…
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Precision RAG is more than a buzzword. It’s a groundbreaking approach that quickly delivers accurate answers to queries from both your customers and internal teams.
So what is precision RAG exactly? And how does it deliver the quickest, most accurate answers from your data?
Join us on August 15th at 11:00 AM PT / 2:00 PM ET for an in-depth exploration. Sariel Moshe – Co-Founder and Chief Product Officer of xFind and Anna Shtok – Chief Scientist, xFind will join Ryan Radcliff to discuss how Precision RAG works and its impact on your business.
Learn how this innovative technology reduces support cases, minimizes escalations, and accelerates case resolutions.
Key Topics
- Why Precision RAG stands out as the most accurate solution for surfacing answers
- The design philosophy behind xFind
- The tangible benefits these choices bring to end users
We will also cover integrations, including how your data sources are connected to the answer engine, and how you can start using Precision RAG.
Mark your calendars for August 15th and prepare to set your knowledge management to hyperdrive.
Speakers
Sariel Moshe
CPO & Cofounder
xFind
Ryan Radcliff
Director, Product Marketing
SupportLogic
Anna Shtok
Chief Scientist
xFind
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SX focused companies use SupportLogic
About SupportLogic SX
The Continuous Support Experience Platform
- Seamlessly integrate with your existing ticketing system
- Read every ticket and automatically extract signals using AI/NLP
- Maintain context across conversational and ticket boundaries
- Predict outcome and provide proactive recommendations with intelligent workflows