Jul 08, 2022
B2B Support Escalations: Definition + How to Minimize Them With AI
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On September 7 Judith had an open discussion with John Kelly about the current state of support and why she feels now is the best time for support organizations to be thinking about investing in intelligent solutions like SupportLogic.
This was an interactive session with a large portion of time dedicated to Q&A where Judith answered the audience’s questions directly.
In addition to the extensive Q&A, Judith also:
Judith Platz
Chief Customer Officer, SupportLogic
John Kelly
Chief Revenue Officer, SupportLogic