Upcoming Events

Past Events On Demand

SupportLogic Office Hours

SupportLogic users are invited to join in these interactive sessions designed to help teams utilize SupportLogic to its fullest extent.

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Support Experience Conference

The customer support and success landscape is rapidly changing with AI. Join us this October at the Support Experience Conference to connect with peers and learn from the best in the industry.

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Product Roadmap & Vision Sessions

SupportLogic invites you to an exclusive Product Roadmap/Vision Session.

Thursday, February 15th at 10:00 AM PT / 1:00 PM ET

Step into the future of innovation as our product experts guide you through a comprehensive review of recent advancements and the roadmap for Q2 2024.

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Harnessing Precision: The Future of Answer Engines with Precision RAG

Precision RAG quickly delivers accurate answers. So what is precision RAG? Learn how this innovative technology reduces support cases, minimizes escalations, and accelerates case resolutions.

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The Knowledge Gap: How to Deliver Fast, Accurate Answers to Customer Support Problems

Customer support leaders are investing in AI-powered solutions that provide precise answers instead of just search results.
In this webinar, explore the importance of delivering accurate knowledge to resolve support requests and its potential impact on end-customers.

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Shoot for the Stars

It’s time to increase positive sentiments! Join the 30-day challenge to boost customer delight and win big!

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